Global Service

Global Service for Window Machinery – Evomatec Technology and Maintenance Network

Evomatec stands for precision, innovation, and service excellence in the industrial processing of aluminum and plastic profiles.
With a global network of more than 270 service centers, we are present worldwide to quickly and professionally resolve machine downtimes, control issues, or servo failures.

Our qualified technicians guarantee maximum uptime and productivity for your aluminum processing machines, plastic processing machines, metalworking machines, woodworking machines, glass processing machines, servo drives, and industrial PC systems.

Evomatec provides customers in window, door, and profile manufacturing with tailor-made maintenance and support solutions to ensure the long-term performance of their machinery.

Systematic Service Competence – Reliability for Servo Motors, Industrial PCs, and Servo Drives

At Evomatec, we understand that every production system is only as strong as its components.
That’s why we rely on a holistic service approach that covers mechanics, electronics, and software equally.

Our service engineers specialize in:

• Diagnosis and replacement of servo motors

• Calibration and maintenance of servo drives

• Repair and configuration of industrial control and PC systems

• Software updates, parameter adjustments, and CNC optimization

This ensures that your plastic profile processing machines always operate with maximum precision, energy efficiency, and productivity.

Remote Maintenance & Real-Time Support – Fast Assistance Without Downtime

Our remote service solutions connect youectly with our engineers – no matter where you are.
Through secure industrial PC connections, error analysis, servo adjustments, and process optimizations can be performed in real time.

Your advantages:

• Immediate support without waiting times

• Reduced service costs through lower travel expenses

• Environmentally friendly, digital service concept

• Increased availability and minimized downtime

Evomatec Remote Assist uses cutting-edge visual support technologies to monitor servo motors, servo drives, and control systems live – and correct issues instantly.

Preventive and Predictive Maintenance – For Maximum Machine Lifetime

Our maintenance concepts are based on predictive fault detection and digital machine monitoring.
By combining sensor analysis, servo motor feedback, and CNC data logging, we detect anomalies before they cause production interruptions.

Advantages of Evomatec Maintenance Programs:

• Preventive Maintenance: Regular inspection of servo drives, axis systems, and industrial PC components

• Predictive Maintenance: analysis with early warning notifications for performance deviations

• Reactive Maintenance: Rapid recommissioning with spare parts from our regional warehouses

Evomatec machines benefit from the latest control systems and servo technologies – precise, durable, and easy to maintain.

Original Spare Parts & Refurbishment – Quality with Warranty

Our spare parts strategy guarantees short delivery times and OEM-certified quality for:

• Servo motors

• Servo drives

• Industrial PC boards

• CNC control components

We offer both new and professionally refurbished parts, each with a 12-month warranty.
Used components are inspected, cleaned, tested, and certified to OEM standards in our refurbishment center – a sustainable approach that reduces costs and protects the environment.

Sustainable Service – Efficiency Throughout the Entire Lifecycle

Evomatec Service means not only fast assistance but also long-term cost efficiency.
Through consistent maintenance, energy-efficient servo systems, and optimized industrial PC performance, we help you significantly reduce the Total Cost of Ownership (TCO).

We extend the service life of your machines, lower energy consumption, and ensure your competitiveness – worldwide, reliable, and sustainable.